Job: Department Supervisor - New York, NY - H&M

Department Supervisor at H&M

Type

Full time

Location

Broadway, Soho, New York, New York

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Here’s what’s possible for H&M DEPARTMENT SUPERVISORS:

 

At H&M, we do everything we can to empower everyone in our company. Part of that also means providing leadership and guidance. That’s where our Department Supervisors come in. While working with our Management Team, our Department Supervisors help oversee customer service and floor coverage, driving sales, merchandise presentation and operational functions within the store, including opening and closing the store. And they do all of this according to H&M guidelines. We’ve found this to be an effective way to continue helping our people grow while making it possible for our customers to have a great shopping experience.

 

 

Title: Department Supervisor

 

Function: Sales

 

Department: Store

 

Reports to: Department Manager or Store Manager based on volume

 

Direct Reports: Sales Advisor(s) (dotted line)

 

Overall Job Function: Assists Management team in overseeing floor coverage, driving sales, merchandise presentation, customer service, and operational functions within the store including opening and closing the store according to H&M guidelines

 

Job Responsibility including but not limited to:

Customer Service

• Maintain the high quality of H&M customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands

Job Knowledge

• Ensure that all merchandise is properly received and placed on the floor in a timely manner and according to merchandise guidelines
• Execute merchandising campaigns, promotions, activities and customer rounds as assigned by store management
• Address any loss prevention and safety issues that may occur while on duty and bring any escalated concerns to management team
• Ability to suspend an employee with discretion and approval from Store Manager or District Manager if only manager on duty
• Serve as second interviewer and note taker for staff interviews
• Act as a management witness, on behalf of H&M, in employee discussions as needed

Efficiency

• Perform all store routines, including the opening and closing of the store; follows all company practices and procedures; work with timekeeping and scheduling system and controls and complete reductions
• Maximize sales through commercial focus and take action to obtain highest level of profitability for the store
• Actively use sales information to make business decisions regarding merchandising
• Approve timesheets on a daily basis in the timekeeping system
• May be assigned overall store responsibility in absence of Store Manager or Department Manager when opening or closing store

Team Player

• Assist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store
• Assist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedback
• Ensure that all employee issues are immediately brought to the attention of management team

Financial Accountability: None

 

Minimum Candidate Qualifications

• High School graduate or equivalent; Associates Degree preferred
• 1-2 years of retail customer service experience
• Prior supervisory experience is a plus
• Open availability based on business need
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time; bend, stretch, engage in repetitive motions; push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
• Ability to climb a ladder and use a stepstool

Competencies

• Exceptional customer service and interpersonal skills
• Ability to provide feedback in a constructive and professional way
• Ability to be proactive to drive sales
• Ability to prioritize task execution based on business need
• Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
• Ability to multitask in a fast-paced environment
• Basic computer skills such as data entry are needed
• Ability and willingness to run a cash register
• Ability to provide constructive, straightforward feedback and  to coach staff

Job Status: Nonexempt, Hourly (Part-Time or Full-Time)

 

EEOC Classification: SLS

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Job: Sales Advisor - Chandler, AZ - H&M

Sales Advisor at H&M

Type

Part time

Location

Chandler Fashion Center, Chandler, Arizona

 APPLYHere’s what’s possible for H&M SALES ADVISORS:

 

We don’t call them “salespeople” or “sales associates” because that’s not what we do. Our Sales Advisors are here to ensure that our customers enjoy a fantastic shopping experience, whether it’s offering them garment options or answering simple questions such as locating the fitting rooms. Because, in the end, we believe that our clothes will sell themselves. Our customers just need someone to engage them and offer advice, from time to time, to figure out what’s possible for their personal style.

 

Title: Sales Advisor

 

Function: Sales

 

Department: Store

 

Reports to: Department Manager, dotted line to Department Supervisor

 

Direct Reports: None

 

Overall Job Function: Optimizes the store´s selling by providing the customers with a pleasant shopping experience, including customers with garment options and direct service.

 

Job Responsibility including but not limited to:

 

Customer Service

• Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
• Answer phones courteously and promptly

Job Knowledge

• Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
• Ring on the register, report and handle all required transactions, issue receipts and pack merchandise
• Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags

Efficiency

• Execute reductions, price changes, transfers and cash register routines
• Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed

Team Player

• Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards
• Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook

Financial Accountability: None

 

Minimum Candidate Qualifications:

• High School graduate or equivalent preferred
• 6 months of experience in customer service, retail industry preferred
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive  motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)  for a short distance
• Ability to climb a ladder and use a step stool

Competencies:

• Excellent customer service skills
• Ability to recognize and execute selling opportunities
• Ability and willingness to run a cash register
• Good communication and organizational skills
• Ability to multitask in a fast-paced environment
• Ability to take initiative to complete tasks and solve problems
• Ability to meet deadlines
• Ability to manage time and prioritize
• Must be able to work a flexible work schedule including nights and weekends

Job Status: Nonexempt, Hourly (Part-Time or Full-Time)

 

EEOC Classification: SLS 

 

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Internship: Store Internship - Beverly Hills, CA - Crate and Barrel

Crate and Barrel Store Internship Program (Beverly Hills)

Tracking Code

CBSI0216-513

Job Description

Here’s your chance to try on the retail suit. And see how it fits.
If you’re starting your senior year of college/university seeking work experience in the real world, the Crate and Barrel Store Internship program is a fun way to begin your career in retail.  Throughout your internship, you’ll be immersed in the hands-on basics of sales, as well as, gain leadership and teamwork experience in customer service, visual merchandising, and  operations. 

And your internship can be more than a great paid opportunity and a fabulous discount. Because we like to promote from within, internships have historically been a great “in” to a Crate and Barrel career.

The program is paid, full-time and runs for 10 weeks.

INTERNSHIP DESCRIPTION:

• Maximize company sales growth and profitability through developing strong experiences in all business areas, including sales,store operations, and merchandising with an emphasis on selling , customer service and teamwork.
• Support store sales and service goals as communicated by the store management team.
• Lead by example and support store management in holding self and others accountable for store profitability.
• Develop and demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Develop, share and apply product expertise.
• Master a complete understanding of and comply with all store processes.
• Assist the sales manager or sales team lead with ensuring product and displays on sales floor are stocked appropriately and available for customer to purchase.
• Work closely with sales/stock associates, store designer or visual merchant and management team to maintain the sales area, including merchandise and physical space.
• Engage in, maintain and support store safety standards and training.
• Possess a complete understanding of applicable company systems, policies and procedures.
• Actively engage customers and remain attentive to customer needs.
• Model and reinforce company customer service standards.
• Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
• Gain full understanding of various teams (management, visuals, operations, housewares/furniture sales and customer service) through weekly rotations.
• Actively participate in store meetings, inventory and training sessions.
• Promote a strong sense of teamwork by working together effectively, respectfully and efficiently with all associates.
• Develop and create a business plan as a final project to be scheduled for a presentation.

Required Skills

• Must be entering Senior year of College or University
• High school diploma/GED or equivalent preferred
• Customer service or retail experience a plus
• Ability to work at other store locations
• Must be available throughout entire internship program
• Good reading and written language skills (English), good communication skills, basic arithmetic, interpersonal skills, telephone presence data entry skills
• Ability to move/or lift up to 65lbs; heavier merchandise with team assist
• Enthusiasm and desire to learn
• Must be able to work a flexible schedule including one weekend day and one weekday evening
  
  

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.

Job Location

Beverly Hills, California, United States

Position Type

Intern

Click here for more info.

Internship: Visual Stylist Internship - Americana At Brand - Glendale, CA - Nordstrom

Nordstrom

Visual Stylist Internship - Americana at Brand

Apply Now

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Description

We're a specialty retailer offering the very best of what's next in fashion for men, women and children since 1901.
 
 
 
A day in the life...
 
As a Visual Stylist intern, you'll play a dual role - part dedicated student, part visual expert. In this 8-9 week internship, you'll...
 

Learn the art and business of visual styling through hands-on experience building store visual displays and window presentations, and the rest of your time learning business and management skills in a variety of settings
Hone your production skills by installing and removing presentations, including propping, mannequins and lighting
Share your knowledge and excitement about fashion by creating promotional displays that show off our latest merchandise for in-store events as well as individual departments
Develop your eye for detail regarding design, composition, merchandising and quality
Be a productive member of your team by educating departments on styling tables, back walls and merchandising
Ensure compliance of corporate signage programs and proper safety guidelines
Earn a competitive wage and fabulous employee discount
Plan and implement all store campaigns and activities together with the store team 
Train, coach and give daily feedback on garment presentation to the store staff
Help the store make a great first impression on our customers every day

 You own this if you... 
 

 Are graduating from college in 2016 or 2017 
 Have experience in merchandising and visual styling 
 Are all about setting and meeting goals 
 Consider ladders and power tools as part of your normal day 
 Build great relationships through stellar communication and follow-through 
 Thrive in a fast-paced environment thanks to your ace organizational skills and ability to quickly learn new processes and procedures 
 Are able to work independently while still working within a team environment 
 Have flexibility to work additional and/or different hours based on changing needs of the business - including additional training and intern meetings 

 We've got you covered... 

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan and much more. 

We are an equal opportunity employer committed to providing a diverse environment. 

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 

 #LI-LD1 



Job: Full Line Store
Location: United States-California-Glendale
        

Job Information

• Location:Glendale, California, 91201, United States
 
• Job ID:27146387
• Posted:March 2, 2016
• Position Title:Visual Stylist Internship - Americana at Brand
 
• Company Name:Nordstrom
 
• Entry Level:No
• Job Function:Other