Job: Merchandise Assistant - Flagstaff, AZ

Forest Highlands Golf Club is looking for 2-3 Merchandise Assistants to work in their 2 golf shops. Their golf season is April 26-November 3 and they like to hire local students.

Forest Highlands Golf Club Job Description

Position:  Merchandise Assistant                                Department:  Golf Operations

Reports To:  Head Golf Professional                           Department Code:  410

Revised Date:  January 9, 2018                                   Status:  Non-Exempt Hourly - Seasonal

Job Overview:
Provides excellence in customer service to Forest Highlands Golf Club Members and Guests.  Attempts to anticipate and fulfill customer needs in a variety of responsibilities as assigned which includes visual merchandising, stockroom management, inventory management and loyalty program management. Maintains friendly and professional appearance, ensures overall appearance meets/exceeds department dress code guidelines.

GENERAL DUTIES

·       Enforce club rules and regulations as set forth by the Board of Directors

·       Provide Positively Outrageous Service to all members and guests

·       Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures. Professionally acknowledge and communicate information to all members and guests using name recognition

·       Answer telephones using professional speak to schedule future starting times, schedule golf instruction, tournament signup/cancellation

·       Responsible for revenue collection that includes tee sheet management, selling of all apparel and hard goods, tournament and instruction charges

·       Become fully knowledgeable in all merchandise products, key selling features and conduct a product knowledge seminar at a golf staff meeting

·       Stay current with company, department, golf shop information by checking information resources such as memo’s, emails, member email blasts, newsletters, paycheck announcements

·       Maintain a close working relationship with the other golf staff members and also other departments

·       Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms

·       Responsible for all merchandise presentation that includes displaying current and new lines, all apparel is folded, sized, zoned, tags hidden

·       Assist members using the GHIN Handicap system when needed

 PRINCIPLE DUTIES

·       Loyalty Program

o   Responsible for monthly report and gift certificate administration

o   Oversee gift certificate redemption spreadsheet

o   Assist DOG, HP, and Merchandiser in Loyalty Program Sale

·       Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms

·       Responsible for all merchandise presentation that includes displaying current and new lines; all apparel is folded, sized, zoned, tags hidden.

·       Assist in periodic and monthly physical inventory that includes chasing shrink

·       Assist with incoming and outgoing merchandise product

·       Assist in maintaining the overall cleanliness and organization of the stockroom

·       Conduct a product knowledge seminar at a golf staff meeting

·       Assist with any special events, sales and promotions

·       Assist with sidewalk sales and vendor shows

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

• High School Diploma or equivalent (GED). 
• Valid Driver License with clean Motor Vehicle Record.
• Basic knowledge of golf courses and country club operations.
• Strong interpersonal, communication and customer service skills.
• Must be self-motivated with a positive and professional attitude.
• Organized, able to work in a busy environment where the priorities are changing.
• Ability to perform a wide variety of tasks during busy times while working flexible hours with an enthusiastic personality.
• Must be reliable.

Preferred Requirements:

• 1 to 3 years of related experience and/or training; or equivalent combination of education and experience
• Ability to operate golf carts
• Moderate knowledge of and understanding of typical golf course and country club procedures
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
• CPR/First Aid and AED certified

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to communicate effectively and professionally with all members and guests, co-worker and supervisors, vendors/suppliers, the general public and other employees of the company.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Work Environment:

·       Position is at a busy golf club in a private residential community.

·       Flexibility in schedule.

·       Ability to lift up to 25lbs regularly; up to 50lbs occasionally and to lift overhead and push/pull.

·       Must be able to frequently walk, sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop kneel, crouch, adjust vision accordingly (close, distance, peripheral, and depth perception)

·       Exposed to outside weather conditions including low temperatures.

·       Occasionally exposed to moving mechanical parts and a quiet work environment.

·       Continuous ability to talk and hear.

·       Specific vision abilities required by this job include close vision.

Equipment Used:

·       Golf Club

·       Golf Cart

·       Electronic Tee Sheet

Supervisory Responsibility: None

Please contact Cathy Hirko, Merchandiser/Buyer for more info:

928.525.5200 *233 direct

chirko@fhgc.com

Job: Sales Advisor - Chandler, AZ - H&M

Sales Advisor at H&M

Type

Part time

Location

Chandler Fashion Center, Chandler, Arizona

 APPLYHere’s what’s possible for H&M SALES ADVISORS:

 

We don’t call them “salespeople” or “sales associates” because that’s not what we do. Our Sales Advisors are here to ensure that our customers enjoy a fantastic shopping experience, whether it’s offering them garment options or answering simple questions such as locating the fitting rooms. Because, in the end, we believe that our clothes will sell themselves. Our customers just need someone to engage them and offer advice, from time to time, to figure out what’s possible for their personal style.

 

Title: Sales Advisor

 

Function: Sales

 

Department: Store

 

Reports to: Department Manager, dotted line to Department Supervisor

 

Direct Reports: None

 

Overall Job Function: Optimizes the store´s selling by providing the customers with a pleasant shopping experience, including customers with garment options and direct service.

 

Job Responsibility including but not limited to:

 

Customer Service

• Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
• Answer phones courteously and promptly

Job Knowledge

• Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
• Ring on the register, report and handle all required transactions, issue receipts and pack merchandise
• Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags

Efficiency

• Execute reductions, price changes, transfers and cash register routines
• Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed

Team Player

• Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards
• Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook

Financial Accountability: None

 

Minimum Candidate Qualifications:

• High School graduate or equivalent preferred
• 6 months of experience in customer service, retail industry preferred
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bend, stretch, engage in repetitive  motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)  for a short distance
• Ability to climb a ladder and use a step stool

Competencies:

• Excellent customer service skills
• Ability to recognize and execute selling opportunities
• Ability and willingness to run a cash register
• Good communication and organizational skills
• Ability to multitask in a fast-paced environment
• Ability to take initiative to complete tasks and solve problems
• Ability to meet deadlines
• Ability to manage time and prioritize
• Must be able to work a flexible work schedule including nights and weekends

Job Status: Nonexempt, Hourly (Part-Time or Full-Time)

 

EEOC Classification: SLS 

 

 APPLY