Job: Merchandise Assistant - Flagstaff, AZ

Forest Highlands Golf Club is looking for 2-3 Merchandise Assistants to work in their 2 golf shops. Their golf season is April 26-November 3 and they like to hire local students.

Forest Highlands Golf Club Job Description

Position:  Merchandise Assistant                                Department:  Golf Operations

Reports To:  Head Golf Professional                           Department Code:  410

Revised Date:  January 9, 2018                                   Status:  Non-Exempt Hourly - Seasonal

Job Overview:
Provides excellence in customer service to Forest Highlands Golf Club Members and Guests.  Attempts to anticipate and fulfill customer needs in a variety of responsibilities as assigned which includes visual merchandising, stockroom management, inventory management and loyalty program management. Maintains friendly and professional appearance, ensures overall appearance meets/exceeds department dress code guidelines.

GENERAL DUTIES

·       Enforce club rules and regulations as set forth by the Board of Directors

·       Provide Positively Outrageous Service to all members and guests

·       Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures. Professionally acknowledge and communicate information to all members and guests using name recognition

·       Answer telephones using professional speak to schedule future starting times, schedule golf instruction, tournament signup/cancellation

·       Responsible for revenue collection that includes tee sheet management, selling of all apparel and hard goods, tournament and instruction charges

·       Become fully knowledgeable in all merchandise products, key selling features and conduct a product knowledge seminar at a golf staff meeting

·       Stay current with company, department, golf shop information by checking information resources such as memo’s, emails, member email blasts, newsletters, paycheck announcements

·       Maintain a close working relationship with the other golf staff members and also other departments

·       Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms

·       Responsible for all merchandise presentation that includes displaying current and new lines, all apparel is folded, sized, zoned, tags hidden

·       Assist members using the GHIN Handicap system when needed

 PRINCIPLE DUTIES

·       Loyalty Program

o   Responsible for monthly report and gift certificate administration

o   Oversee gift certificate redemption spreadsheet

o   Assist DOG, HP, and Merchandiser in Loyalty Program Sale

·       Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms

·       Responsible for all merchandise presentation that includes displaying current and new lines; all apparel is folded, sized, zoned, tags hidden.

·       Assist in periodic and monthly physical inventory that includes chasing shrink

·       Assist with incoming and outgoing merchandise product

·       Assist in maintaining the overall cleanliness and organization of the stockroom

·       Conduct a product knowledge seminar at a golf staff meeting

·       Assist with any special events, sales and promotions

·       Assist with sidewalk sales and vendor shows

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

• High School Diploma or equivalent (GED). 
• Valid Driver License with clean Motor Vehicle Record.
• Basic knowledge of golf courses and country club operations.
• Strong interpersonal, communication and customer service skills.
• Must be self-motivated with a positive and professional attitude.
• Organized, able to work in a busy environment where the priorities are changing.
• Ability to perform a wide variety of tasks during busy times while working flexible hours with an enthusiastic personality.
• Must be reliable.

Preferred Requirements:

• 1 to 3 years of related experience and/or training; or equivalent combination of education and experience
• Ability to operate golf carts
• Moderate knowledge of and understanding of typical golf course and country club procedures
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
• CPR/First Aid and AED certified

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to communicate effectively and professionally with all members and guests, co-worker and supervisors, vendors/suppliers, the general public and other employees of the company.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Work Environment:

·       Position is at a busy golf club in a private residential community.

·       Flexibility in schedule.

·       Ability to lift up to 25lbs regularly; up to 50lbs occasionally and to lift overhead and push/pull.

·       Must be able to frequently walk, sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop kneel, crouch, adjust vision accordingly (close, distance, peripheral, and depth perception)

·       Exposed to outside weather conditions including low temperatures.

·       Occasionally exposed to moving mechanical parts and a quiet work environment.

·       Continuous ability to talk and hear.

·       Specific vision abilities required by this job include close vision.

Equipment Used:

·       Golf Club

·       Golf Cart

·       Electronic Tee Sheet

Supervisory Responsibility: None

Please contact Cathy Hirko, Merchandiser/Buyer for more info:

928.525.5200 *233 direct

chirko@fhgc.com

Job: NAU Campus Recreation Social Media and Digital Marketing Specialist

Social Media and Digital Marketing Specialist

Job Description

Essential Duties

●      Manage and produce content for social media accounts:  Facebook, Twitter, Instagram, YouTube and the NAU Campus Recreation website. 

●      Collaborate with Campus Recreations programs:  Aquatics, Intramural Sports, Sport Clubs, Outdoor Adventures, Fitness & Wellness, Challenge Course, Climbing Wall, Informational Recreation and Member Services to develop and promote events, services and community.  

●      Utilize department marketing calendar to create a monthly social media plan that is organized in Hootsuite.  The social media plan includes balanced representation across Campus Recreation, increased engagement within online presence while producing original content following brand standards.

●      Work with Assistant Director to analyze key performance indicators such as:  audience growth, profile and engagement, content reach, etc.

●      Assist with marketing efforts and other duties as assigned.

●      Ensure that social media post and messaging use inclusive language and represent Campus Recreation and NAU respectfully and with integrity.

Experience and Knowledge Desired

●      Communications/Marketing or related degree is welcome but not required with relevant work experience.

●      Documented work experience in social media or marketing.

●      Effective writing skills and keywording toward perspective audience.

●      Displays in-depth knowledge and understanding of social media platforms. 

●      Experience with Photography, Videography, and Graphic Design.

●      Adobe Suite (Illustration, Premiere Pro, Photoshop, InDesign, etc.)

●      Working knowledge of print and digital formats (native files, JPEG, TIFF, EPS, PDF, MP4, MOV, AVI, etc.).

●      Knowledge of copyright and plagiarism laws/ethics.

Qualifications Desired

●      Social and digital media knowledge and technical skills. 

●      Excellent interpersonal skills. 

●      Creative.

●      Implement fresh and innovative ideas.

●      Sport and fitness background.

●      Strong communication skills across a variety of mediums.

●      Ability to prioritize workflow weekly, monthly and per semester.

Requirements

●      Enrolled as a full-time undergraduate student at NAU with a GPA of 2.5 or better.

●      Minimum one-year commitment.

●      Must be able to work 10+ hours per week, at varying hours, but not conflicting with classes.

●      Access to a DSLR camera/video and lenses and other related equipment (high quality iPhone).

●      Attend meetings: staff and 1:1.

●      Serve as a department ambassador and positively promote the department at events and activities.

Additional: Position is Safety/Security Sensitive. The Campus Recreation Services department requires fingerprinting and a background check.

Employment Starting Pay Rate, Dates, and Times

$8.50 - $9.50/hour depending on experience.  Start date:  Mid-April, 2018. Available to work over the summer preferred.  Work with Assistant Director to adjust summer schedule. 

Supervision 

The Social Media and Digital Marketing Specialist reports to the Assistant Director.  This position does not supervise any others.  Policy and procedure training will be provided.  Social Media platforms and technical skills training is not provided. 

How to Apply

Handshake

Application Deadline: April 6th.