Job: Merchandise Assistant - Flagstaff, AZ

Forest Highlands Golf Club is looking for 2-3 Merchandise Assistants to work in their 2 golf shops. Their golf season is April 26-November 3 and they like to hire local students.

Forest Highlands Golf Club Job Description

Position:  Merchandise Assistant                                Department:  Golf Operations

Reports To:  Head Golf Professional                           Department Code:  410

Revised Date:  January 9, 2018                                   Status:  Non-Exempt Hourly - Seasonal

Job Overview:
Provides excellence in customer service to Forest Highlands Golf Club Members and Guests.  Attempts to anticipate and fulfill customer needs in a variety of responsibilities as assigned which includes visual merchandising, stockroom management, inventory management and loyalty program management. Maintains friendly and professional appearance, ensures overall appearance meets/exceeds department dress code guidelines.

GENERAL DUTIES

·       Enforce club rules and regulations as set forth by the Board of Directors

·       Provide Positively Outrageous Service to all members and guests

·       Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures. Professionally acknowledge and communicate information to all members and guests using name recognition

·       Answer telephones using professional speak to schedule future starting times, schedule golf instruction, tournament signup/cancellation

·       Responsible for revenue collection that includes tee sheet management, selling of all apparel and hard goods, tournament and instruction charges

·       Become fully knowledgeable in all merchandise products, key selling features and conduct a product knowledge seminar at a golf staff meeting

·       Stay current with company, department, golf shop information by checking information resources such as memo’s, emails, member email blasts, newsletters, paycheck announcements

·       Maintain a close working relationship with the other golf staff members and also other departments

·       Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms

·       Responsible for all merchandise presentation that includes displaying current and new lines, all apparel is folded, sized, zoned, tags hidden

·       Assist members using the GHIN Handicap system when needed

 PRINCIPLE DUTIES

·       Loyalty Program

o   Responsible for monthly report and gift certificate administration

o   Oversee gift certificate redemption spreadsheet

o   Assist DOG, HP, and Merchandiser in Loyalty Program Sale

·       Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms

·       Responsible for all merchandise presentation that includes displaying current and new lines; all apparel is folded, sized, zoned, tags hidden.

·       Assist in periodic and monthly physical inventory that includes chasing shrink

·       Assist with incoming and outgoing merchandise product

·       Assist in maintaining the overall cleanliness and organization of the stockroom

·       Conduct a product knowledge seminar at a golf staff meeting

·       Assist with any special events, sales and promotions

·       Assist with sidewalk sales and vendor shows

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

• High School Diploma or equivalent (GED). 
• Valid Driver License with clean Motor Vehicle Record.
• Basic knowledge of golf courses and country club operations.
• Strong interpersonal, communication and customer service skills.
• Must be self-motivated with a positive and professional attitude.
• Organized, able to work in a busy environment where the priorities are changing.
• Ability to perform a wide variety of tasks during busy times while working flexible hours with an enthusiastic personality.
• Must be reliable.

Preferred Requirements:

• 1 to 3 years of related experience and/or training; or equivalent combination of education and experience
• Ability to operate golf carts
• Moderate knowledge of and understanding of typical golf course and country club procedures
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
• CPR/First Aid and AED certified

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to communicate effectively and professionally with all members and guests, co-worker and supervisors, vendors/suppliers, the general public and other employees of the company.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Work Environment:

·       Position is at a busy golf club in a private residential community.

·       Flexibility in schedule.

·       Ability to lift up to 25lbs regularly; up to 50lbs occasionally and to lift overhead and push/pull.

·       Must be able to frequently walk, sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop kneel, crouch, adjust vision accordingly (close, distance, peripheral, and depth perception)

·       Exposed to outside weather conditions including low temperatures.

·       Occasionally exposed to moving mechanical parts and a quiet work environment.

·       Continuous ability to talk and hear.

·       Specific vision abilities required by this job include close vision.

Equipment Used:

·       Golf Club

·       Golf Cart

·       Electronic Tee Sheet

Supervisory Responsibility: None

Please contact Cathy Hirko, Merchandiser/Buyer for more info:

928.525.5200 *233 direct

chirko@fhgc.com

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Job: FT Clothing Buyer for Peace Surplus - Flagstaff, AZ

High volume Flagstaff, AZ outdoor retail store is currently looking for a full-time clothing buyer. This role will focus highly on assortment planning, product selection and promotion, vendor negotiation, gross margin, inventory control, and creating store merchandising directives. We are looking for highly motivated individual who has a passion for the industry and has the desire to increase sales. Appropriate candidate is looking for a long-term role.

The candidate selected for this position must be able to face the demands of a high volume, fast-paced retail setting within a growing company. It is essential that, while working in various programs, the candidate selected have the ability to focus in a high traffic area while working on multiple tasks. Effectively communicating in both written and verbal form will be essential in this position. Being detail oriented while having a strong organizational background will ensure success in prioritizing and meeting deadlines. Experience with MS Office with an emphasis on Excel and Word is preferred. A considerate, pleasant demeanor along with experience successfully working with various personalities is crucial in this position.

Responsibilities including but not limited to-

-Daily/weekly communication with planning team on all components of managing the business to achieve financial goals, from sales projections, markdown scenarios, receipt flow, etc.

-Prepare and analyze pre-market financial and style recaps to identify and develop assortment strategies based on current trends and/or opportunities by classification.

-Review/develop product lines and assortments to achieve budgeted sales and gross margin -Negotiate firmly while building strong vendor relationships

-Work with team to improve performance and achieve professional and business goals

-Seek and develop new categories, trends, and exclusives

-Negotiate with vendors purchase terms: Cost, payment terms, co-op money, returns/exchanges, freight/terms of delivery, Opportunity buys, etc.

-Receiving and assisting with merchandising layouts

-Interacting with customers on the sales floor when needed and operating a register during high traffic times.

-Review sales, markdowns, transfers, and receipt flow with planning team to achieve BOM inventory plans, sell thru goals, and to maintain acceptable stock to sales ratios.

Competencies preferred-

-This position will be Monday - Friday, 8AM - 5PM with additional hours as necessary. Along with 5+ travel shows per year.

-Minimum of 2 - 3 years retail experience with progressive responsibilities

-Entrepreneurial thinker; Strong mathematics skills (Basic Retail Math); highly analytical .

-Must have strong computer skills, MS Office (Word, Excel, Outlook)

-Demonstrate leadership and problem-solving skills

-Manage multiple projects and deadlines efficiently

-Work independently with little supervision

-Strong communication skills, both verbal & written

-Strong organizational and time management skills, with the ability to prioritize

-Procurement background a plus, willing to train the right candidate

-Outdoor(Hiking, Camping, Climbing, Running, Skiing) experience a plus, however not required -Fashion forward awareness

Please respond to this ad with a cover letter and resume and any additional information that may help in choosing the perfect match for this opportunity. 

Steve Chatinsky

Peace Surplus

P: 928-779-4521 | C: 602-999-5661 | F: 928-779-4522

14 W. Route 66, Flagstaff, AZ 86001 | steve@peacesurplus.com

Job Type: Full-time

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